Delivery & Returns
You can expect your package to be shipped from our facility 1-2 business days after it is ordered.
After the package is shipped, it should arrive at your address in 4-7 business days. If it has not arrived within the expected timeframe, you can contact us at email@example.com and we will help you troubleshoot your package.
After the package is shipped, it should arrive at your address in 14-21 business days. If it has not arrived within the expected timeframe, you can contact us at firstname.lastname@example.org. However, some countries may take up to 3-4 weeks depending on how quickly your order passes through customs and gets delivered by your country's Postal Service.
All orders are shipped via USPS and are traceable using the tracking number sent in your email shipment confirmation.
Items purchased directly from getintothelimelight.com may be returned or exchanged within 14 days from the date of arrival for a full refund for the cost of the item. The items package must be unopened and without any visible damage. The total amount refunded will be credited to your credit card that was used at the time of purchase (minus shipping and handling) once the package arrives at our facility.
Items that are ineligible for a refund:
- Returned after 14 days from day of arrival
- Condition of product is unsatisfactory to be resold
Please be aware that if your item is ineligible for a refund, we can either treat it as abandoned, or you can request for it to be shipped back at your own expense.
Send us an email at email@example.com to let us know you will be sending your order back and/or requesting a refund.
Refunds for items that are returned without contacting Customer Service prior to shipment will only be given in form of store credit.
Other key notes regarding returns:
- Please make sure your proof of purchase is placed inside the returned package, along with your name and order number
- Please write your order number on the package/label
As you are responsible for return shipping and handling costs, Get Into The Limelight is not responsible for losses incurred during shipping. Make sure your shipment can be tracked! Please send us tracking as soon as it is available.