Frequently Asked

Can't find your answer? Just ask.

PRODUCT FAQs

Yes! Our products are made for all skin types and tones.

Each bottle provides 8+ full body applications.

Each application lasts 7 days and up to 10 if you moisturize daily. We also recommend our Tan Extender Lotion to deepen and extend the life of your tan for up to 2 weeks.

Yes! All of our products are made for face and body.

Yes! After you’ve rinsed off the color guide and allowed your tan to fully develop for 24 hours, you can swim and exercise with products on.

Your lifestyle factors may affect your tan longevity, so we recommend using our Tan Extender Lotion to deepen and extend the life of your tan for up to 2 weeks.

We definitely have mamas using our products during pregnancy and breastfeeding but we recommend consulting with your doctor before using any new cosmetic products.

Follow @getintothelimelight on Instagram, TikTok, and Facebook for tips and tricks.

We have a “Hand Tips” highlight on Instagram for hands and feet tips. We recommend using our Kabuki Brush and applying a pea-size amount of product for the most natural-looking finish.

Our products contain natural and organic ingredients, so for best product freshness and quality, we recommend cool dark storage. Refrigerated storage is recommended for all products not used within 3 months of purchase date. Air and heat exposure will damage product.

ORDER FAQs

  • Domestic Rates (USA): $5.00 (FREE with a $60+ purchase), 1-4 Business Days
  • International Rates: Calculated at checkout, 7-21 Business Days

*Customs and duty fees are not included at checkout calculation.

Please contact lindsay@getintothelimelight.com for further assistance.

If the zip code on the billing address and card information field don’t match, our system will not accept your order. Here are a few solutions that have successfully fixed the problem:

  1. Place the order again with the same card
  2. Use a PayPal account
  3. Use a different credit/debit card

If all fails, we can manually process the order; however, the zip code on your payment information needs to match the zip code that you have on your bank account.

Please email lindsay@getintothelimelight.com immediately if you have entered your address incorrectly during check out. 

All orders that have been shipped to an incorrect address will be the customer's responsibility for paying for the shipping fees associated with the order. Once the package returns to our facility, we will refund the order for the total amount that was spent on the payment (minus shipping fees). If your package has already left our facility, please see if UPS or USPS can intercept your package before returning the package back to our facility.

You can read more about it here: https://www.usps.com/manage/package-intercept.htm We apologize for the inconvenience, but there isn't a similar service for international customers.

Get Into The Limelight will not be responsible for packages and/or additional fees that are associated with shipment to an incorrect address.

Oh no! We're so sorry to hear this! Courier websites will often say “Delivered” but it will take an extra day or two to arrive. This happens sooo often, so please wait 2-3 business days before reaching out or filing a claim.

  • Contact USPS (Domestic) or your local postal service (International) with your tracking number to see if the package has arrived at the facility
  • Inquire any neighboring units, complex management (for apartments/condos), etc. to see if the package has been misplaced
  • If they are unable to help you, please email lindsay@getintothelimelight.com with a brief explanation of your situation

If the package is not found, Get Into The Limelight will reship your order for free. However, please understand that we can only honor one reshipment (via USPS Priority Mail) per customer. If the reshipment does not arrive at your address, we will reimburse you for the full amount that was spent on the merchandise in the form of store credit (minus shipping costs). A tracking link with the "Delivered" message confirms that what we sent out has arrived at the address you provided, but we will cover your cost with store credit in this specific scenario.

Yes! Just select your shipping country at checkout.

International orders may be subject to customs fees, taxes, or duties, which vary by country, so check with your local postal service or customs office. These fees, plus any bank fees for paying in a foreign currency, are the customer's responsibility. Customs can occasionally delay delivery.

If a package is refused because customs fees weren't paid, the original shipping cost will be deducted from any refund.