Shipping & Returns
You can expect your package to be shipped from our facility 1-2 business days after it is ordered. All orders are traceable using the tracking number sent in your email shipment confirmation.
After the package is shipped, it should arrive at your address in 1-4 business days. If it has not arrived within the expected timeframe, you can contact us at firstname.lastname@example.org and we will help you troubleshoot your package.
After the package is shipped, it should arrive at your address in 7-21 business days. If it has not arrived within the expected timeframe, you can contact us at email@example.com. However, some countries may take up to 3-4 weeks depending on how quickly your order passes through customs and gets delivered by your country's Postal Service.
If you've placed an order outside of the United States, your order may be subject to customs fees. Every country has its own set of regulations so please contact your local postal service or customs office to learn more about how your country handles taxes and duties.
Get Into The Limelight is not responsible for any additional fees that your country may charge for importing goods, and it is the sole responsibility of the customer to pay customs fees.
Also, please be aware that there may be rare occurrences where customs will delay the transit time of some packages.
For the US and Canada, we do not accept returns.
For products that have arrived defected, we will happily provide an exchange, refund, or coupon code for a future order with proof of damage.
If you have any questions regarding your order, please contact us by emailing firstname.lastname@example.org or calling 847-764-1470.