Orders ship from our facility within 1-2 business days. As soon as yours is on its way, you'll get an email with your tracking number.

Once or twice a year (usually around a new launch or when something goes viral), stock can run low and orders may take a little longer to ship. We restock and ship as fast as we can, and we truly appreciate your patience ❤️

Once shipped, US orders usually arrive in 1-4 business days. If yours hasn't shown up in that time, email us at lindsay@getintothelimelight.com and we'll help track it down.

Yes! International orders usually arrive 7-21 business days after shipping. Some countries can take 3-4 weeks, depending on how quickly your order clears customs and your local postal service delivers it.

International orders may be subject to customs fees, taxes, or duties, which vary by country, so check with your local postal service or customs office. These fees are the customer's responsibility, and customs can occasionally delay delivery.

If your order hasn't arrived within the expected time, email us at lindsay@getintothelimelight.com.

For orders in the US and Canada, we don't accept returns.

If something arrives damaged or defective, we've got you. Send us proof of the damage and we'll happily provide an exchange, a refund, or a coupon code for a future order.

Email us right away at lindsay@getintothelimelight.com. If your package has already shipped, you can ask USPS or UPS to intercept it (USPS Package Intercept). Unfortunately, there isn't a similar service for international orders.

Orders shipped to an incorrect address are the customer's responsibility. If the package comes back to us, we'll refund what you paid, minus shipping fees.

Couriers sometimes mark a package delivered a day or two before it actually arrives, so please give it 2-3 business days. Then check with USPS (or your local postal service), your neighbors, or your building's management.

Still missing? Email us at lindsay@getintothelimelight.com with a quick explanation. If it isn't found, we'll reship your order for free via USPS Priority Mail (one reshipment per customer). If the reshipment doesn't arrive, we'll reimburse what you spent on the merchandise as store credit (minus shipping costs).